Terms & Conditions

Raw "DropOuts Credits" are valid for one (1) year from the date of purchase.

Once raw credits are converted into specific "Course Hours," their expiration is calculated using a dynamic formula based on the volume of hours held:

Students will receive an automated email notification before their credits or course hours expire.

To convert active "Course Hours" back into "DropOuts Credits" for use on other services, you must inform management manually. The transfer is only official once you receive a confirmation email from our team.

If a student cancels or misses a session without at least 12 hours' prior notice, the credit for that hour will be deducted. The instructor will, however, record the lecture and provide the video link to the student as a courtesy.

If an instructor misses a scheduled session without prior notice, DropOuts will attempt to provide a qualified replacement within 24 hours. If no replacement can be arranged, the student will receive a free makeup class plus one (1) extra bonus credit as compensation.

A maximum grace period of fifteen (15) minutes is allowed for both students and instructors to join a live session. If a student fails to join within 15 minutes, the session is marked as a no-show and the credit is deducted.

DropOuts offers services for various age brackets. If the student is under the age of 18, a parent or legal guardian must review, accept, and sign off on these Terms & Conditions on the student's behalf.

Students may freeze their account credits for up to 3 months free of charge. If the freeze period exceeds 3 months, a maintenance fee of 1 credit per month will be automatically deducted, up to a maximum freeze duration of 6 months.

Instructors found bypassing the platform will face immediate termination under their signed Non-Disclosure Agreement (NDA). Students attempting to bypass the platform or privately solicit instructors will face permanent account suspension without a refund.

Account sharing is prohibited — only the registered student may attend sessions. DropOuts reserves the right to request identity verification (Passport or Government-issued ID) upon detection of suspicious activity. DropOuts also reserves the right to monitor and review recorded sessions internally for quality assurance and training purposes.

It is the student's sole responsibility to maintain a stable internet connection and secure the necessary software (Google Meet, Zoom, or Discord). DropOuts is not liable for credits lost due to student-side technical malfunctions, power outages, or connectivity issues.

All study materials, PDFs, lab manuals, custom curriculum architectures, and recorded sessions are the exclusive intellectual property of DropOuts Personalized Learning. These assets are provided under a limited, non-transferable Student License for personal educational use only.

Credits may be redeemed for specialized career acceleration services including ATS-friendly resume building, LinkedIn profile optimization, and live interview preparation — all found on our Services Page.

Active students can earn between 10% to 25% in bonus credits for successful peer referrals. The exact percentage depends on the specific course tier or service selected by the referred individual.

Referral credits are officially generated and issued only after the referred student's enrollment payment has been successfully processed, verified, and cleared by our payment gateway. Bonus credits are added directly to the referring student's Credit balance.

In the event of payment gateway failures, transaction drops, or connection timeouts, the student must provide formal Proof of Payment (bank receipts, statement screenshots, or transaction IDs) to [email protected].

DropOuts reserves the right to modify these terms, credit valuations, pricing structures, and curriculum at any time. Notice of major structural changes will be broadcast to all active students via email fifteen (15) days prior to deployment.